Terms & Conditions

General

This website is owned and operated by Avalon Pacific Ltd T/A Cooltoys.  If you wish to contact us, please e-mail us at [email protected]

Disclaimer

This online service provides general information about Cooltoys and the products and/or services it offers. The information contained in this website has been prepared solely for the purpose of providing information about Cooltoys and the services and products they offer.

Avalon Pacific Ltd T/A Cooltoys reserves the right to change, delete or move any of the material on this website at any time without notice.

To the extent permitted by New Zealand law, Cooltoys makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

Cooltoys may change these terms and conditions at any time. By using www.cooltoys.co.nz you are agreeing to the terms and conditions applicable at that time. We provide a link to these Terms & Conditions at the bottom of every page of our website.

Jurisdiction

The laws of New Zealand apply to these terms and conditions. Any dispute arising in relation to these terms and conditions will be resolved in accordance with New Zealand law.

Pricing

All prices are stated in New Zealand dollars (NZ$) and include GST (15% Goods and services tax).

All prices are correct at time of publication; however, we reserve the right to alter prices for any reason without prior notice.

We reserve the right to correct all errors and omissions (whether clerical, computational or otherwise) in any advertising, quotation, invoice or acknowledgement.

We will not be held responsible or liable for any inaccurate, incomplete, or out-of-date information on our website.

If you purchase a product for an incorrect price or with incorrect information, we reserve the right to cancel your order (regardless of whether you have made payment). Should this occur, we will refund the amount paid by you in relation to the cancelled order.

If you require a currency converter, click here, this is for reference only and may change or fluctuate at any time.

Special Offers

Special offers and deals on this site are only valid as displayed, unless expressly stated otherwise. Special offers and sales are valid while stocks last.

Sale Exclusions

Some items are excluded from any discount: first time buyers codes, promotional offers, items already on sale, clearance items or pre-orders. Gift cards and laybys are always excluded from any sales or discounts.

Consumers Guarantees Act

If the products are subject to the New Zealand Consumer Guarantees Act 1993 ("CGA"), you may have statutory rights and remedies which are not excluded nor limited by the above provisions unless you are acquiring the products for business purposes, in which case all the above exclusions and limitations will apply and the CGA will not apply.

Privacy Policy

Please refer to full Privacy Policy here.

Shipping Rates, Deliveries & Returns

Please refer to full details on our Shipping, Deliveries and Returns Policy here.

Customs & Duties

For any orders shipped outside of New Zealand, the customer is the importer and will be responsible for all customs, import duties and sales tax charges in their destination Country. These charges vary in each country and are outside of Cooltoys control. Contact your local customs office for more information on what import duties or sales taxes may be imposed.

Credit Card Security

Please refer to full Privacy Policy here.

Cancelling Orders by Cooltoys

Cooltoys reserves the right to cancel orders for any reason, or to cancel the purchase agreement after order confirmation, including (without limitation) where Cooltoys believes the order to be fraudulent or constitute a misuse of a promotional or marketing activity, or where an error has occurred including, but not limited to, errors relating to pricing. If we do cancel your order or purchase agreement, we accept no liability for any resulting damages or costs suffered by you, however we will refund the purchase price to you (where it has already been paid).

Intellectual Property and Copyright

Cooltoys, its suppliers, or third-party providers, own all copyright and other intellectual property in this site. The Cooltoys name and logo may not be copied, reproduced or used for any commercial purpose without our prior written approval.

Changes to this Agreement

Cooltoys reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.